Add a 1 Year Warranty to Your Order
If anything does happen to your plants in the next year, don’t worry… we’ve got you covered.
You put time and effort into your landscape, and the last thing you want to worry about is whether your plants will perish.
That’s why, for just 10% of the price of you plants, we’ll cover your plants for an entire year. If something happens to them, just call us at 800-973-8959 and we’ll replace them!
All we ask is that you send a picture of your plants for verification.
Warranty must be purchased at the time of checkout and cannot be added after your order has been completed. Replacement plant shipping cost is at the expense of the customer.
Fast Shipping and Professional Packaging
Thanks to our longstanding association with UPS FedEx DHL and other leading global carriers, we can provide a range of shipping options. Our warehouse staff is highly educated and will package your goods in accordance with our precise and exact specifications. Your items will go through an exhaustive examination before they will be properly packaged prior to being shipped. Every day we ship thousands of packages to customers from all over the world. This is a testament to our determination to become the biggest online retailer in the world. There are distribution centers as well as warehouses located in Europe as well as the USA.
Orders that contain more than 1 item are assigned processing periods in accordance with the item.
We will inspect each and every one of the products before they are shipped. Currently, most orders are delivered within 48 hours. The expected delivery time is 3 to 7 days.
Returns
Due to the multiple parties involved which include the factory as well as the warehouse, we're unable to fully manage stock. Stock levels can fluctuate at any given time. It is possible that you will not receive your purchase after the order has been made.
Our policy lasts for 30 days. If 30 days have gone without a trace since the purchase however, we're unable to give you a return or exchange.
To be eligible for return, it must be unopened and in the same state as you received it in. The item should be in its original packaging.
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